top of page

Privacy Policy

Last Updated: 10 Septmember ,2025

Exquisite Air & Water Services, Inc. we operates the website https://www.exquisiteair-water.com/ (“Web We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or request our services.

1. Information We Collect

We may collect several types of information from and about you, including:

1.1 Personal Information You Provide

When you engage with us via the Website (for example, by filling out forms, requesting quotes, or contacting us), you may provide us with personal information such as:

  • Full name

  • Email address

  • Phone number

  • Postal address or billing/shipping address

  • Service address (for installation, water testing, etc.)

  • Payment information (if applicable)

  • Any other information you choose to submit

1.2 Information Collected Automatically

When you visit our Website, some information is collected automatically, such as:

  • IP address

  • Browser type and version

  • Operating system

  • Pages you visit on the Website, time spent on pages, and other usage data

  • Referring/exit pages

  • Geolocation data (approximate, based on IP)

  • Device identifiers

1.3 Cookies and Similar Technologies

We use cookies, web beacons, tracking pixels, and other similar tools to collect data about your usage and preferences. Cookies help us personalize your experience, analyze site usage, and improve our services. You can control or disable cookies via your browser settings (though some features of the Website may not function properly without them).

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our services and Website

  • Respond to your inquiries, provide customer support, and fulfill your requests (e.g. estimates, installations, water‑quality reports)

  • Process payments, if applicable

  • Send communications (e.g. service updates, receipts, confirmations)

  • Send promotional materials, offers, newsletters, if you opt in

  • Improve, personalize, and optimize our Website, content, and services

  • Monitor usage to detect, prevent or remediate fraud, security issues, or other misuse

  • Comply with legal obligations

3. Sharing and Disclosure of Your Information

We may share your information in the following situations:

  • Service Providers: With third‑party service providers who assist us in operating our business (e.g. payment processors, email service providers, hosting providers, analytics services). We require them to keep your information secure and use it only for purposes we specify.

  • Affiliates or Partners: With our trusted partners or affiliates in order to provide you with services or promotions, provided you consent or it’s necessary for service provision.

  • Legal Requirements: When required by law or in response to legal process (e.g. subpoena, court order), to protect our rights, or to ensure safety.

  • Business Transfers: If our business is sold, merged, or reorganized, your information may be transferred as part of the transaction, under similar protection.

4. Retention of Your Information

We’ll retain your personal information only for as long as needed to fulfill the purposes for which we collected it, including for satisfying any legal, accounting, or reporting requirements. After that, we either delete or anonymize your personal data in a secure manner.

5. Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access or disclosure. However, no security system is perfect or impenetrable. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights concerning your personal data, including:

  • The right to access the personal information we hold about you

  • The right to correct inaccurate or incomplete information

  • The right to delete your personal data (in certain cases)

  • The right to restrict or object to the processing of your personal data

  • The right to withdraw your consent at any time (where processing is based on consent)

  • The right to data portability (get a copy of your data in a usable format)

If you wish to exercise any of these rights, please contact us via the contact information below. We may ask you to verify your identity before fulfilling such requests.

7. Children’s Privacy

Our services and Website are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

8. Third‑Party Links & Services

Our Website may contain links to third‑party websites, plug‑ins, or services that are not controlled by us. We are not responsible for the privacy practices or content of those third parties. Please review their privacy policies before interacting with them.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top. We encourage you to review this policy periodically to stay informed.

Your continued use of our Website after changes indicates your acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, or wish to exercise any rights, you can contact us at:

Exquisite Air & Water Services, Inc.
Address: 2530 Meridian Pkwy, Suite 300, Durham, NC 27713
Phone: (866) 894‑4969 / (919) 524‑4625
Email: Stuart@ExquisiteAir‑Water.com

bottom of page